: Name: ~dreamer~; Location: Hong Kong

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Dance like no one is watching...

...love like you'll never be hurt...

...sing like no one is listening...

...live like it's heaven on earth.

Life is beautiful!

.: wishlist :.
tix to Alicia Keys concert
new digital camera
new phone (pda)
more office clothes
~~new bikini :)~~
more shoes
plane ticket to manila
carebear stuffed toy
~~big black bag~~

.: previous posts :.

.: archives :.
September 2004
October 2004
November 2004
December 2004
January 2005
March 2005
August 2007
September 2007
October 2007
November 2007
December 2007
May 2008
June 2008

.: friends :.
marcus
piggy wing
chi-licious
becks
gloria
l.a.
chuckles
gengkukay
pretty zara
mai crabbedstar
ryeness
the goddess
astron's notebook
empress maruja
fei flora
magoo

.: thanks :.
blogger
blogskins
designer

What have you got to say?

Friday, March 18, 2005

i am sick...*sniff sniff*

i am sick...mentally? yeah...and for a long time, maybe since birth heheh.....physically sick?...uh-huh! started the other night, my throat's scratchy then the next morning, i got colds. and i had to absent myself from work coz i had fever this morning. i went to the doctor for a check-up and his diagnosis?..bronchitis...well, that sickness can be cured with medicine and enough rest.

but that's not the only sickness i have. i'm also sick of so many things...or maybe people. heheh just as peter said...i am sick of someone...that someone who made me believe and made me fall but never intended to catch me..*sigh*...i dunno how to cure that sickness.

and maybe i am struck with homesickness but not to worry, in just a few days, i'll be back in the philippines...my plans? partying all day and all night! hahahah..anyway, gotta get my vicks vaporub and roll of tissue and get back to bed. *sniff sniff*

- posted by ~dreamer~ @ 11:26 PM

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Friday, March 11, 2005

long, long, long, looooooong time!

i don't know where to start but i'm in the mood for some updates today. heheh. what have i been up to for the past month? let me see....i've started playing a new MMORPG called World of Warcraft with the persuasion of the guys at work, namely adrian, phil, vinze, dominic and michael. they were insulting the game that i've been playing (MU online Philippines) and said that i should play "a real game"...hahahah . so both pete and me started playing but i've been too lazy to play these past few days so i'm left behind now. and i don't get to play with them much coz we're different shifts waaaaaaaaaaaaaaaa *cry*

anyway, enuffa dat! i've felt so sad this week maybe coz i'm missing a lot of people. i miss the people i worked with in january and february. i miss the friends i've lost contact with.

i want to cry but why waste my tears? so instead i want to think happy thoughts and maybe it will make me fly...it worked for peter pan, i hope it works for me too...heheh (i am living in a fairy tale....i wish!! so i can live happily ever after with a prince charming...heheh) anyway, happy thoughts!! here are some "customer service anecdotes" as i would like to call it:

what we say on the phone...(what we say after):

1. thank you and have a nice day/evening!....(asshole!)
2. thank you for calling us, have a good day...(stupid customer! bla bla bla...then you immediately turn to your colleague to share the story)
3. on customer complaining about 30 minutes delay, say one moment please....(press hold button then let him wait for few more minutes coz he's friggin irritating)
4. i'm very sorry that your credit card has been declined, please make sure you enter the correct information...(uhmm, you are stupid, dumbass. you don't know your own information and you do it over and over for 10 times when it already says declined, oh and have i told you yet that you're stupid!!!)
5. furious customer calls: "someone stole my credit card info and placed an order with you guys!!!!" and the csr says: "we believe it was your son..."(how stupid can you be leaving your credit card lying around where your 15-yr old son can take it?)
5. customer wants to speak with supervisor...(pass the phone to the person beside you and voila! he's your supervisor for the day!)

what we say on chat...(what we're saying in person):

1. we will deliver your order in 15 minutes. thank you for being so patient...(go in game, wait and don't even think about coming back here in chat)
2. customer says he'll take his business somewhere else, we say, we are very sorry that you feel that way...(fine, have it your way, we know you'll come crawling back to us)
3. customer says "it's kinda late here, and i'm getting sleepy, how long til delivery?", we say "sorry for the delay bla bla bla"...(wtf were you thinking placing an order at this time?? and now you complain??)
4. is there anything else i can help you with?...(f*ck off! get the hell outta my chat!)

that's all for now. i know other companies' CSRs (customer service reps) can relate to these situations...or at least i know these are the situations we, guys at work, go through everyday. well, gotta go play my game now. i'll try to post more frequently.

- posted by ~dreamer~ @ 4:46 PM

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